Frequently Asked Questions
Why are your prices so low?
1. We are honest hard working people.
2. We operate with very low overhead.
3. We manufacture year round for a wide variety of industries.
4. We are selling manufacturer direct eliminating all middle men.
Because your prices are so competitive, does that affect the quality?
1. NO, because we welcome repeat business and we get a lot of it, our products sell themselves to the neighbors of current customers. We absolutely refuse to cut corners on quality which allows us to have a great warranty and stand behind our products. Because our of quality standards we do very little warranty work.
2. NO, since we manufacture year round we don’t have to operate on large margins which allows us to manufacture excellent products and still sell them for great prices.
What makes your product better than the competition?
NO hidden costs after the sale!! We always sell everything COMPLETE, which means you are getting everything necessary for a complete and finished installation. Example: End plates for all exposed dock ends. Hydraulic lifts include the battery, solar panel, key fob, etc.
Do you offer delivery and installation?
Yes, but this is on a limited first come first serve basis because of our high sales volumes. 95% of our annual customers that ask for it do get delivery and installation but it is only guaranteed if purchased at the time of the sale. Which also means delivery and/or installation is a separate charge from the cost of the products being purchased.
How do your docks connect?
Very simple, no nuts or bolts. We have a standard and deluxe quick connect system that is very strong and yet very easy to connect the sections together. Then just simply insert a clevis pin to keep them from coming apart.
How do your dock posts adjust?
Very Simple. Just loosen two set screws on the post brackets, slide your posts through the pipe bracket sleeve until your dock is at the desired height. Then tighten the set screws back up and you are done.
What makes your hydraulic lift better than a cable lift?
1. Fewer moving parts.
2. No cables that break.
3. No pulleys that wear out.
4. Not bulky and hard to maneuver during installation and removal.
5. The hydraulics do all the lifting during installation and removal when using a flotation device.
6. Our Hydraulic oil is an environmentally friendly lubricant (absolutely not vegetable oil) and it consistently lubricates the entire hydraulic system.
7. Our hydraulic cylinders and hoses are manufactured to withstand the harshest of environments for many years of trouble free operation. Think of it like the hydraulic cylinders on the out drive or outboard motor of your boat or pontoon. How long are they lasting or have you ever replaced them in the last 20 or even 30 years?
Information to know or have before ordering a dock or lift
1. Water depth at the beginning and at the end of your dock or lift.
2. Type of lake lake bottom and if it is firm or soft. (sand, gravel, clay, rock, morrow, muck)
3. Series of dock interested in. (Lite, Elite, or HD)
4. Type of dock interested in. (stationary, rolling, or floating)
5. Type and color of decking interested in.
6. Weight and specs of boat or pontoon requiring a lift.
7. If you will need delivery and installation.
8. Date of when you would like your new dock and/or lift to be ready or delivered.
9. Sketch of desired dock configuration. (Our website has a helpful design tool for this if needed)
1. We are honest hard working people.
2. We operate with very low overhead.
3. We manufacture year round for a wide variety of industries.
4. We are selling manufacturer direct eliminating all middle men.
Because your prices are so competitive, does that affect the quality?
1. NO, because we welcome repeat business and we get a lot of it, our products sell themselves to the neighbors of current customers. We absolutely refuse to cut corners on quality which allows us to have a great warranty and stand behind our products. Because our of quality standards we do very little warranty work.
2. NO, since we manufacture year round we don’t have to operate on large margins which allows us to manufacture excellent products and still sell them for great prices.
What makes your product better than the competition?
NO hidden costs after the sale!! We always sell everything COMPLETE, which means you are getting everything necessary for a complete and finished installation. Example: End plates for all exposed dock ends. Hydraulic lifts include the battery, solar panel, key fob, etc.
Do you offer delivery and installation?
Yes, but this is on a limited first come first serve basis because of our high sales volumes. 95% of our annual customers that ask for it do get delivery and installation but it is only guaranteed if purchased at the time of the sale. Which also means delivery and/or installation is a separate charge from the cost of the products being purchased.
How do your docks connect?
Very simple, no nuts or bolts. We have a standard and deluxe quick connect system that is very strong and yet very easy to connect the sections together. Then just simply insert a clevis pin to keep them from coming apart.
How do your dock posts adjust?
Very Simple. Just loosen two set screws on the post brackets, slide your posts through the pipe bracket sleeve until your dock is at the desired height. Then tighten the set screws back up and you are done.
What makes your hydraulic lift better than a cable lift?
1. Fewer moving parts.
2. No cables that break.
3. No pulleys that wear out.
4. Not bulky and hard to maneuver during installation and removal.
5. The hydraulics do all the lifting during installation and removal when using a flotation device.
6. Our Hydraulic oil is an environmentally friendly lubricant (absolutely not vegetable oil) and it consistently lubricates the entire hydraulic system.
7. Our hydraulic cylinders and hoses are manufactured to withstand the harshest of environments for many years of trouble free operation. Think of it like the hydraulic cylinders on the out drive or outboard motor of your boat or pontoon. How long are they lasting or have you ever replaced them in the last 20 or even 30 years?
Information to know or have before ordering a dock or lift
1. Water depth at the beginning and at the end of your dock or lift.
2. Type of lake lake bottom and if it is firm or soft. (sand, gravel, clay, rock, morrow, muck)
3. Series of dock interested in. (Lite, Elite, or HD)
4. Type of dock interested in. (stationary, rolling, or floating)
5. Type and color of decking interested in.
6. Weight and specs of boat or pontoon requiring a lift.
7. If you will need delivery and installation.
8. Date of when you would like your new dock and/or lift to be ready or delivered.
9. Sketch of desired dock configuration. (Our website has a helpful design tool for this if needed)
